Your Property
Guild Insurance has seen an increase in the number of claims for burglary. Offender/s are often quite brazen and in many cases they have done their homework before they enter the pharmacy.
Protect your valuable business assets; minimise the risk of burglary, armed hold-up, theft and fraud by shoppers, employees or suppliers. Aim to make it as difficult as possible for an offender/ to gain access to your pharmacy; and if access is achieved, encourage the offender to leave without further damaging property.
Read through the following information and then work through the Risk and Quality Snapshot on Security and Loss.
Protecting Cash
Reduce the likelihood of robbery in your pharmacy by managing cash and other negotiable instruments in a way that will reduce opportunity for theft.
Armed Hold-Up
These events are stressful and the aim is always to protect life first and foremost.
Theft and Fraud
Theft and fraud by shoppers, suppliers must be handled carefully as there are a number of potential legal issues in making such an accusation.
Employee Theft
Internal theft does happen and needs to be managed. A ‘culture of control’ including written policies will reduce incidents as it will suggest that the behaviour will not be tolerated.
Security
The aim of good security systems is to make it very hard to gain access; and if access is achieved, encourage the offender to leave without further damaging the property.
Stock Control
Stock control is a big part of managing a pharmacy. There is a wide variety and large volume of goods, and often limited space in which to handle and store them.
Refrigeration
High value child goods must be carefully protected, and temperature sensitive goods maintained at their recommended temperature. Refrigerators used traditionally for vaccine storage have become the store space for a number of additional items.
Banking Agencies
If a pharmacy takes on a banking agency or ATM, the following should be in place...
Security and Losses Questionnaire
Work through the following checklist to assess how your pharmacy rates.
