Learn about your risks
Dispensing errors & solutions
Guidance to help you minimise the frequency and severity of dispensing errors in your pharmacy.
Your property
Protect your valuable business assets; minimise the risk of burglary, armed hold-up, theft and fraud by shoppers, employees or suppliers.
Privacy
Do you have a clear confidentiality policy regarding privacy? Learn about confidentiality and privacy risks and how to manage them.
Incidents & claims
If an incident occurs at your pharmacy it is important that you know what to do. If a claim or a complaint is made against your pharmacy follow these simple guidelines.
Business continuity / pandemic
Perform a self check
- Managing Dispensing Risks
- Business Security & Safety
- Public Liability Risk
- Occupational Health & Safety - Management
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Managing dispensing risks
Business security & safety
Public liability risk
You have a responsibility to members of the public at your pharmacy. This survey can help you to understand aspects of public liability exposure, and identify any opportunities for improvement.
Occupational Health & Safety - Management
Work-related injuries occur more frequently than you expect. Our OH&S question and answer section summarises some of the key areas to consider - how does your pharmacy rate?







