Fixtures and Fittings

Trips, slips and falls are a large source of claims.  Protect your customers and your business. 

Floor Surfaces

• Where there is a change in surface or height, mount a sign
• Purchase industrial grade coverings and mats with non-slip backing
• Replace frayed or torn mats
• Replace or repair torn, ripped or creased carpets
• Replace cracked, and secure loose tiles
• Warn of potential slips in wet weather (with a sign), or, better still, use no-slip tread.

Displays pose a special risk.

• where mobile displays are used at the entrance, ensure that wheels are pointing inwards to avoid a trip
• where cardboard displays are used and goods mounted on temporary devices, ensure the display cannot collapse and cause harm, especially if it contains glassware, pottery, or other sharp or weighty objects
• ensure that covers pinned to display tables will not catch feet or prams, wheelchairs and the like
• secure all objects so that they cannot come loose and fall on a customer (examples include signs hanging from the ceiling, video display terminals running in store promotions and shelves and racks).

 Shelves, hooks and spikes are a potential danger.  Corners on low-level shelves are a particular risk to children.  Steps to be taken to reduce risk of injury:-

• Rubber stops on the ends of hooks and spikes
• Bevelled edges and rounded corners on all shelves or rubber stops/plastic caps.